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Temporary Reservation Agent

Salary: £9.30 - £9.30
Job Type: Front Office
Employment type: Temporary
Location: London - W1
Reference: hd-reslonw1
Expiry: 25/11/2018


Our Hotel client requires an EXPERIENCED and IMMEDIATE Reservations Agent for an ongoing placement to support the reservations team which could potentially lead to a  permanent role for the right person as currently recruiting

Generally Monday to Friday 


Group Reservations experience advantageous

As Reservations Agent your duties & skills must include:

  • Taking reservations via the phone, email or directly (MUST be confident on the phone)
  • Processing commission claims
  • Dealing with customer complaints
  • Dealing with over bookings and book outs
  • Monitoring of no shows
  • Chasing Provisional bookings
As a Reservations Agent you must have excellent communication skills over the phone with good hotel knowledge as well as being able to make multiple bookings 
If you are immediately available and have the relevant Hotel Reservations experience (min. 12 months) from ideally a London Hotel background with no prior commitments including holidays please send your CV today
We value all applications, however due to the volume of response we are currently receiving, we are only able to contact candidates whose skills and experience closely match the requirements of our clients.

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

In line with the requirements of the Employment Agencies Act 1973 Towngate Personnel are prohibited from charging work-seekers for work finding services.


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