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Reservations Agent

Salary: £9.30 - £9.30
Job Type: Front Office
Employment type: Temporary
Location: London - SE1
Reference: hdrasel
Expiry: 09/11/2018


Our London hotel client requires an IMMEDIATE and experienced Hotel Reservations Agent starting this week for a couple of weeks supporting their Reservations team with mainly call handling and inputting bookings

Must have a good command of Opera PMS and ORS

Office Hours Monday to Friday 

As Reservations Agent your duties & skills must include:

  • Taking individual and group reservations via the phone, email or directly (MUST be confident on the phone)
  • MUST have OPERA experience
  • Processing commission claims
  • Dealing with customer complaints
  • Dealing with over bookings and book outs
  • Monitoring of no shows
  • Chasing Provisional bookings
If you are immediately available with no prior commitments including holidays and have Hotel Reservations Agents experience within London hotels then please send your CV today
We value all applications, however due to the volume of response we are currently receiving, we are only able to contact candidates whose skills and experience closely match the requirements of our clients.

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

In line with the requirements of the Employment Agencies Act 1973 Towngate Personnel are prohibited from charging work-seekers for work finding servic


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