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Assistant Front Office Manager

Salary: £22000 - £22000
Job Type: Front Office
Employment type: Permanent
Location: Channel Islands - Jersey
Reference: lk3030
Expiry: 21/04/2019


Assistant Front Office Manager - £22 000 P.A - Jersey - Accommodation & Meals Provided -Low Tax & N.I - Stunning Beaches and Scenery 

My client hotel is situated on the stunning island of Jersey and are now looking for a strong Assistant Front Office Manager with sound knowledge of Opera to join the team.

Main Duties as Assistant Front Office Manager:

  • With a hands-on approach, maintain operating standards for Reception and Night departments, ensuring consistently high standards of service are delivered to guests

  • Ensure that standards are regularly reviewed and that SOP Manuals are updated and that all staff are trained accordingly, and full training records are maintained.

  • Achieve budgeted targets for Revenue, Sales and GOP, ensuring all control /audit procedures are in place & followed at all times and staff are trained to up sell at every opportunity.

  • Control departmental expenses including wages in line with business levels

  • Ensure new staff receive a thorough induction, full training and on-going coaching to improve their skills

  • Carry out regular performance reviews according to company appraisal schedule and ensure all staff are set personal and business related SMART objectives

  • Motivate the entire team to achieve desired standards

  • Duty Management as required on rota (average one late/early shift per week, including weekends. DM’s are required to sleep over at the hotel

Experience needed:
  • Hotel Reception experience essential with at least 2-3 years at Supervisory/ Asst Management level in 3 or 4 star properties, with knowledge of corporate & leisure markets
  • MS system knowledge & Microsoft Office

  • Experience of Interviewing & Appraisal/performance management

  • Self-motivated - and able to motivate others to achieve tasks

  • Strong people manager with ability to build a good team

  • Well presented with an outgoing personality, excellent interpersonal skills and professional manner.

  • Have excellent command of written & spoken English

If you are interested in this job and have the relevant skills and experience then please send your CV today

We value all applications, however due to the volume of response we are currently receiving, we are only able to contact candidates whose skills and experience closely match the requirements of our clients.

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

In line with the requirements of the Employment Agencies Act 1973 Towngate Personnel are prohibited from charging work-seekers for work finding services


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