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Front Office Manager

Salary: £22200 - £22200
Job Type: Front Office
Employment type: Permanent
Location: East Midlands - Nottinghamshire
Reference: lk4028
Expiry: 15/02/2020


Front Office Manager **£ 22 200 + Bonus Scheme** International Chain

Excellent Career Path **Meals on Duty

My client hotel in Nottingham and they are now looking for an experienced Front Office Manager to lead and motivate their Front Office team

As a Front Office Manager you will be responsible for the efficient and effective performance of the reception team. Whilst pro-actively performing your duties as Front Office Manager you will be giving quality service to both internal and external customers.

As a Front Office Manager main duties include:

  • Check that room allocation and upgrades are conducted proficiently taking care of owners club, corporate and regular guests, VIPs
  • Promote company referrals
  • Ensure guests are welcomed and receive a outstanding level of customer service
  • Ad-hoc administration duties e.g. department timesheets
  • Management and training
  • Liaising with all departments on a daily basis
  • Monitoring revenue figures to ensure targets are met

To be considered for Front Office Manager the ideal candidate will have the following:

  • At least 1 years experience within a Hotel Front of House management position.
  • You will have a ‘can do’ attitude
  • You will be continuously seeking ways to improve on customer service and standards surrounding the reception.
  • You should be passionate in delivering first class customer service every time

This is an exciting opportunity for a Front Office Manager who is looking to further their career within a well reputable branded hotel, who is seeking an exceptional career path.

We value all applications, however due to the volume of response we are currently receiving; we are only able to contact candidates whose skills and experience closely match the requirements of our clients.

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

In line with the requirements of the Employment Agencies Act 1973 Towngate Personnel are prohibited from charging work-seekers for work finding services


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